Cookie Notice

The following text represents the company’s Cookie Notice and should be included as is, except for formatting, which can be interpreted by the web developer.

Updated: Month / Year

Statement

Our website, like many others, uses cookies to help it function properly and offer you a superior, customised experience.

If you haven’t already read our Privacy Policy, we just want to reiterate, that we are required to obtain your consent for certain cookies.

We hope that this cookie policy will help you better understand what types of cookies we use and why we use them.

What are cookies

Cookies are small files which are stored by your browser on your computer, tablet or smart phone. Each cookie is designed to hold different types of data specific to a particular user (yourself) and the website (us). This allows us to deliver a better experience tailored to each of our users, whether it’s directly from our website or through one of our social media pages.

What cookies do we use

The cookies active in our website can be categories as follows. If you choose to prevent these cookies, you may not be able to use the site properly, nor can we be certain that our site security controls will function properly during your visit.

These are used to:

  • Make sure you connect to the right service on our website when we make any changes to the way the site works.
  • To route you to the specific areas you have requested when navigating through the site.
  • Remember information you have entered on forms.

These are used for:

  • Analytics – provides us with statistical data on how our site is used.
  • Error and content management – helps us to monitor errors and content usage to solve any issues and help optimise our content.
  • Maintaining and testing designs – lets our web developers maintain the current site and possibly test for new designs.

These cookies are used to provide our services and remember your settings to improve your visit.
These are used for:

  • Remember if we’ve already asked you if you have read and understood our cookies.
  • Remember your settings (if any).

Some of these cookies are managed for us by third parties. Where this is the case, we don’t permit the third party to use the cookies for any purpose other than those listed above.

Consent and Withdrawal

If you choose to accept and consent to certain cookies, your browser will remember this for the next time. All cookies will expire periodically (depending on the cookie and type of data collected).

You may choose to withdraw consent at any time. You will need to do this by changing some of your browser settings.

To understand how to better do this, please visit cookiepedia or aboutcookies.

More information about cookies

If you would like to know more about cookies and how they work, we recommend you have a look at allaboutcookies.org.

Changes to this Cookie Policy

If this Cookie Policy changes, the revised policy will include a new updated date and will be posted on this page. Please check back regularly to keep informed of updates.

First - Party Cookies
ProviderNameTypeDescriptionDuration
Dakarcrisp-client%2Fsession%2F906556be-4a64-47cd-b326-c05684f55451FunctionalRequired so that the Crisp Chat works and is able to restore a visitor message history.Session
Google__utmtFunctionalUsed to throttle request rate.Session
Google__utmaAnalyticalCollects data on the number of times a user has visited the web site as w ell as dates for the first and most recent visit. Used by Google Analytics.2 years from set/update
Google__utmcAnalyticalRegisters a timestamp with the exact time of when the user leaves the web site. Used by Google Analytics to calculate the duration of a web site visit.Session
Google__utmbAnalyticalRegisters a timestamp with the exact time of when the user leaves the web site. Used by Google Analytics to calculate the duration of a web site visit.Session
Google__utmzAnalyticalCollects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.6 months from set/update
Hotjar_hjIncludedInSessionSample_1514489FunctionalUsed to detect the first pageview session of a user.30 minutes, extended on user activity.
Hotjar_hjSession_1514489FunctionalEnsures data from subsequent visits to the same site are attributed to the same user ID.30 minutes, extended on user activity.
Hotjar_hjidFunctionalSet when a user first lands on a page. Persists the Hotjar User ID which is unique to that site.365 Days
Hotjar_hjSessionUser_1514489FunctionalA cookie that holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session.365 Days

Third Party Cookies
None

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