23 Sep Performance Management
The key to achieving organisational goals
Modern-day HR management has evolved to an extent whereby planning, recruitment, onboarding and management of people are increasingly aligned with the implementation of key organisational goals and objectives. The role of HR in the modern organisation is therefore focused on improving employee performance, developing high-performance leaders and motivating employees. This is achieved by building a conducive work environment and by channelling staff roles and individual attributes towards providing strategic input into organisational planning and decision-making processes. In short, the role of HR has evolved from simply being an appraiser to that of an enabler and facilitator.
From a performance management perspective, HR’s new enabling role is manifested by activities such as joint goal-setting, continuous progress review and constant communication, feedback and coaching, thus resulting in the level of performance necessary to achieve the organisation’s goals.
Home truths about traditional performance appraisal techniques
It has traditionally been held that performance appraisal is an ideal tool for providing feedback/criticism and for recording and measuring individual goals, targets, development needs and other ‘two-way feedback’. Additionally, performance appraisal has frequently constituted the ideal documentation mechanism to justify salary increments and bonuses. Yet despite such processes, it often turns out that performance levels can still remain disappointingly low.
Even more strikingly the same research points out that it is actually foolish to have a manager serving in the self-conflicting role as a counsellor (helping an employee to improve their performance) when, at the same time that same manager is presiding as a judge over the employee’s salary or promotion action case.
The role of technology in managing employee performance
The right Performance Appraisal software solution can go a long way into helping you implement an effective performance management mechanism in your organisation. A key aspect to implementing the right solution is for the software to enable you to conduct multiple appraisals for different purposes and to give you the flexibility you need to allow your performance management tools to evolve in sync with your organisational strategy and to fulfil the true vocation of performance management in your organisation as a facilitator and enabler.